We are assisting patients over
Phone and Virtual Care
Call us or sign up for Virtual Care.
PLEASE CALL AHEAD - DO NOT WALK-IN
VirtualCare is NOT for EMERGENCIES or URGENT medical issues.
If this is an emergency, please call 911 or visit your nearest emergency department.
Temporarily we are expanding VirtualCare to everyone with a valid Ontario Health Card.
For more information about Coronavirus, visit Canada.ca/coronavirus
VirtualCare allows the patient to use a secure portal to contact the physician/office for appointments where we can discuss your concern via chat, phone or video.
Some health concerns that you might see your doctor for virtually may include:
Cold and flu
Cough, sore throat
SOME medication renewals
Follow up on medications; new therapies
Follow-up on blood work or other test results
Follow up on referrals/results of investigations
Management of chronic issues such as Diabetes, Hypertension etc.
Some skin conditions (such as; cellulitis, acne, eczema, shingles)
Follow-up for some medical conditions (such as; Parkinson's disease, erectile dysfunction, thyroid disease, osteopenia, infertility, fibromyalgia and prediabetes etc.)
VirtualCare does not replace in-person appointments when necessary; only available during office hours on certain days, and subject to availability.
You may be asked to come into the office for an in-person appointment if deemed necessary, or if you send a virtual visit request that is not suitable to virtual care.
You may be asked a few questions related to your health concern to better understand your appointment request.
Requests may take a few days to be addressed.
To sign up for VirtualCare,
During sign up, you will need a provider name, which would be Dr. Vandana Kumari. Each family member would need their own email address to sign up.
VirtualCare Technical Support: 1-800-559-3041
For step by step instructions, click the PDF button below.